Policies
Our policies
Clear expectations make for a better experience. Here is how booking, payments, and appointments work.
Booking policies
Bookings can be made online or by phone. Online bookings show only available appointment times. When a booking requires a manual price review, we confirm your price before any final charge. You will receive a confirmation email with your appointment reference number.
Cancellation policy
This policy is being finalized and will be published here once approved.
Rescheduling policy
This policy is being finalized and will be published here once approved.
Payment terms
This policy is being finalized and will be published here once approved.
Preparing for your appointment
This policy is being finalized and will be published here once approved.
Quality-control procedures
This policy is being finalized and will be published here once approved.
Our cleaning standards
This policy is being finalized and will be published here once approved.
Customer privacy
We collect only the information needed to schedule and deliver your service. We never sell your personal information, and we do not display our team’s or our customers’ home addresses publicly.
See also our Terms of Service and Privacy Policy.
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